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About me

I love understanding and orchestrating every aspect of product and service experience, as well as aligning organisational structures, processes, incentives and ways of working that enable it.

I have worked in private and public sector, for agencies and directly for clients, on projects ranging from business transformation and cultural change in a global organisation to defining a new service proposition for a fast growing start-up.

Working in many different industries including finance, retail, telecoms, media, entertainment, art, publishing, education, recruitment, oil & gas, chemical, pharmaceutical as well as medical and social services gave me exposure to many types of organisational structures and ways of working. This experience gives me a well rounded perspective on product and service design, strategic and organisational design, and helps to choose approaches that work best in different contexts and environments.

 

Associates & Staff

Eduardo Page
Senior Architect

Nina Bennett
Architect

Claribel Conroy
Architect

Caleb Romero
Senior Designer

Jamie Harris
Senior Designer

Traci Greene
Designer

Ana Nikolaidis
Designer

Michele Kovacs
Designer

Lucas Fletcher
Photographer

Amir Thakur
Business Development

Santiago Roy
Business Development

Odell Tyner
Business Development

Tom Hogan
IT Manager

Angelica Erickson
Office Manager