About me
I love understanding and orchestrating every aspect of product and service experience, as well as aligning organisational structures, processes, incentives and ways of working that enable it.
I have worked in private and public sector, for agencies and directly for clients, on projects ranging from business transformation and cultural change in a global organisation to defining a new service proposition for a fast growing start-up.
Working in many different industries including finance, retail, telecoms, media, entertainment, art, publishing, education, recruitment, oil & gas, chemical, pharmaceutical as well as medical and social services gave me exposure to many types of organisational structures and ways of working. This experience gives me a well rounded perspective on product and service design, strategic and organisational design, and helps to choose approaches that work best in different contexts and environments.
Associates & Staff
Eduardo Page
Senior Architect
Nina Bennett
Architect
Claribel Conroy
Architect
Caleb Romero
Senior Designer
Jamie Harris
Senior Designer
Traci Greene
Designer
Ana Nikolaidis
Designer
Michele Kovacs
Designer
Lucas Fletcher
Photographer
Amir Thakur
Business Development
Santiago Roy
Business Development
Odell Tyner
Business Development
Tom Hogan
IT Manager
Angelica Erickson
Office Manager